Fidelis IT

The Difference Between ERP & EMR Consultants

2011 was a great year, but I have to say, 2012 sure is starting off nice. We’ve started gaining steam in our EMR division, going through the hiring process for a new internal Account Manager and the days are flying by with plenty of stuff to do! (At least for me!)

The last two weeks of December were pretty long and slow, with almost everyone using up their last vacation days by the end of the week. But I was here (with no vacation days to spare unfortunately) enjoying the quiet. My manager, Michelle Cessnun was able to complete not 1, but 2 training manuals for our contract division AND our Lawson and PeopleSoft software. Now we just need that new person to start so we can test it out. And as for me, I wrapped up a lot of “admin” projects I wanted to roll into the new year successfully. Now it’s on to 2012, a year of surpassing goals, unparalleled productivity and awesome production numbers for our division!

Now to our bubbling EMR progress…talk about some eager and pleasant consultants! This week alone, I reached out to one new consultant, and along with sending me her resume she also gave me the names and phone numbers of 10 other consultants that are looking for projects! I’m not sure if it’s because the new year has kicked off and projects are off of hiatus or the sad fact that these eager professionals have yet to be burned like the PeopleSoft & Lawson consultants by the, I’ll loosely use the term “eager” for them as well, recruiters of this industry. It’s a very sad comparison but that’s all I could think as I’m actually talking to these people AND getting returned calls and emails! It has been a very different market than the one I’ve worked in for the last year and I hate to think that in a few short years, or just one bad phone call, this market could also be burned and scarred.

Now don’t get me wrong, the consultants ARE NOT the bad ones!! They have just been treated so bad over the years, they’re very protective of their information. The consultants that I’ve spoken with and the one’s my manager works with understand there are the good and the bad firms out there. And it’s difficult at times (especially when you’re new to this industry) that the short answers and lack of information on the first couple of conversations is only a defense of the consultants’ relationships that they have worked very hard to maintain. Each project they work can either make or break their reputation, and once you realize that you’ll be golden! Once you show them that you call when you say you will, you actually check references, not flip them for sales leads and don’t beat them on rate, travel, etc. then they will start showing you a little bit of good will as well.

So back to what’s coming up in 2012. I think I’m starting to get some routines in place that will help speed things up and keep things organized in the coming year. I’m rolling my social media efforts out to the rest of the team, even last week I helped one of my Account Managers vamp up his LinkedIn and add some applications and skills that might help him stand out when managers start checking around. And let’s not get started on how Twitter’s 140 character tweets have flowed into my every day process. My other Account Manager loses interest in about 30 seconds, so I’m trying to follow #Twitter’s business plan and give him brief updates, questions, instructions and process changes in short, two line emails to keep his attention span in check.

All in all, as my first official year at Fidelis and out of college came to an end last Friday, I couldn’t be happier with where I landed and where we’re going. Definitely stay updated, as I’m sure things will get interesting and stressful with our increased goals and plans for the year.

Until next time,

Wrapping 2011 up right!

Well, we just closed a 3-6 mo Lawson deal with Catholic Healthcare West! Congrats to Michelle & Bryce for that great job.

Also, our Biopharm department and Engineering department just added a new internal employee this week and our ERP division is looking for a new internal Business Development Manager so we’re definitely rolling into 2012 with an optimistic outlook on the market.

And from what we’re seeing, we’re definitely going to need the additional help. My division (ERP) has 2 Business Development Managers (AM’s) and 1 Practice Director (recruiter) and they’ve all surpassed their estimated 2011 goals and the 4th quarter isn’t even complete. Wow!

It’s been an interesting year for me though. I’ve transitioned through a couple different roles while trying to assimilate to the “real world” and the cut throat IT business. I finally settled in as Project Coordinator, which I LOVE, and hope things will start taking off after the new year. I’m trying to help track down and bring in new potential clients for my AM’s so they can have an even better 2012, so I’m hoping the market stays in this upward trend.

That’s it for now, so everyone keep your fingers crossed for that awesome 2012 we’re all hoping for in our ERP bubble!

What a busy time it is now!

So, getting this blog going has proven to be difficult. Not so much the writing part, but the finding time to take a breath these last couple of weeks, much less add a new post. I apologize.

What’s been going on around here:

EVERYTHING!!! I’m not sure what you’re seeing in the market but last week especially was crazy. We added 5 new clients and took 3 new openings! Even talking to consultants, the market just doesn’t seem to be slowing as we roll right into the holiday season and new year. Being new to the industry, I was told that things will start to slow down around the 4th quarter, especially for those companies who’s fiscal is calendar…WRONG! We’re evening looking to add more people to OUR team and branch out into the EMR marketplace. We have so many healthcare clients and the EMR marketplace is so strong right now, it just makes sense to start branching out in that direction.

And talk about loving your day to day job, I LOVE my new role here. Yesterday, I spent the entire day formatting resumes and typing up contracts while my manager was out of the office at a career fair. I spent Monday stalking company employees. Last week, I was on the phone tracking down hiring managers for PeopleSoft and Lawson for new companies. Oh, and somewhere in there I was also tracking down new consultants for my recruiter to network with for future projects. Phew. Never a boring day. Never the same day. Who doesn’t love a new challenge each morning.

We’re even branching into new industries within our ERP branch. It’s been amazing for myself to see how many different industries use the same software, and how differently it can be customized to each industry, then each company. And trying to absorb all of Lawson and all of PeopleSoft in the last 10 months…let’s just say I’m surprised my head didn’t explode. I don’t see how our consultants can obtain all there is to know within their specialty. Then to sit in an airport every weekend and be away from home, props definitely go out to all the awesome people that keep this market thriving!

My goal is to definitely stay in touch more often, and keep you updated on what’s going on with Fidelis!

Until next time!

Social Media and the iPhone Phenomenon

I thought this would be a fitting first blog since I’m blogging from my iPhone! What are you’re thoughts about Steve Jobs passing? What an amazing guy for this generation!

I’m sure if not him, someone would have made a name for themselves in the same area, but not like Steve I’m sure. And what about how dedicated he was to his co-creation, Apple? Fighting pancreatic cancer and pushing his company to he next level every day. How many people working today are even half as dedicated? Can you imagine what things would be like If more people were like Steve? Wow, there would be a lot of brilliant, dedicated, hard working people in the market!

And how awesome is it he was here to see the most recent iPhone release?! Speaking for myself, he’s one of the most influential people of my generation. Having social media at my fingertips every day has been both a blessing and a curse, but once you jump you can’t look back!

How, as a traveling consultant do you use social media platforms? Is it easier too keep up with your family and friends on Facebook or Twitter while sitting in the airport? Or, have you not dove head first into the smart phone world yet? I just took the leap in May and have been hooked ever since. What are some thoughts on social media and how the iPhone has helped connect you with you’re world back home?

You will be missed Steve Jobs.